Travel Insurance Value Chain

  • Actuarial Analysis – analysis of data and performance
  • Product Pricing Analysis and Positioning
  • Product Design and Development
  • Financial Services License Available
  • Marketing
  • Printing (outsourced) and Distribution
  • “On Road” and “Remote” Sales Development Support/Product Training – including online and webex training.
  • Pre-Departure Assessment of Existing Medical Condition Risks
  • Customer Service – responding to travellers and selling representatives pre-departure enquiries
  • Policy Issuing Platform/s
  • Data Capture, Premium Collection, Reconciliation and Distribution to Stakeholders
  • Emergency Assistance – post departure medical and non-medical services provided via Customer Care
  • Cost Containment – at time of and post patient care, minimising claims costs (not to the detriment of the customer)
  • Claims Handling – prompt, fair assessment of claims on behalf of the insurer