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- Actuarial Analysis – analysis of data and performance
- Product Pricing Analysis and Positioning
- Product Design and Development
- Financial Services License Available
- Marketing
- Printing (outsourced) and Distribution
- “On Road” and “Remote” Sales Development Support/Product Training – including online and webex training.
- Pre-Departure Assessment of Existing Medical Condition Risks
- Customer Service – responding to travellers and selling representatives pre-departure enquiries
- Policy Issuing Platform/s
- Data Capture, Premium Collection, Reconciliation and Distribution to Stakeholders
- Emergency Assistance – post departure medical and non-medical services provided via World Travel Protection
- Cost Containment – at time of and post patient care, minimising claims costs (not to the detriment of the customer)
- Claims Handling – prompt, fair assessment of claims on behalf of the insurer